Fast and efficient: Improving response times with business sms for better customer service
Are you ready to enhance your customer service experience with SMS?
Expert advice and ideas on how your business can implement mobile marketing and make the most of business SMS.
Are you ready to enhance your customer service experience with SMS?
A lot of focus is placed on the many benefits and advantages of using SMS marketing as a way of targeting customers. However, what a lot of companies tend to forget is that text messaging is a great tool to use for easily communicating with employees as well as customers. Here's why your business should start using bulk SMS services for staff and customer satisfaction and communication.
June 22, 2023
Say goodbye to missed appointments and hello to a more efficient, punctual routine.
June 14, 2023
There is no doubt about it, SMS marketing is here for the long term. It will always be popular with marketers and customers because it can be personalised, segmented by demographics, and affordable. It's also being transmitted via the nation's favourite method of communication.
June 8, 2023
While short, snappy copy catches attention and prompts customers to act, it’s not the only thing that matters when it comes to the success of your SMS campaign. When you send your messages out also plays a huge role in how quickly your customers engage with you.
May 24, 2023
Planning your summer sale campaigns? Take a look at our 5 step guide to planning a successful flash sale.
May 17, 2023
What is a transactional SMS message? A transactional SMS message is a non-marketing SMS that is sent from a company to a customer to facilitate a business transaction. The purpose is to streamline the service a customer receives from the organisation…
May 10, 2023
We’re looking at SMS marketing for Father’s Day because it’s a big deal in the UK. Last year £986 million was spent on Father’s Day gifts! This figure has risen from £743 million in 2017. Looking at the rate of growth,…
April 27, 2023
Here at TextAnywhere, we have identified four golden opportunities for marketers to maximise their profits during the UK Bank Holidays for 2023. This year, we have an extra Bank Holiday to enjoy, courtesy of the King! While it may not have…
April 21, 2023
From its impressive reach and open rate to its cost effectiveness and potential for improved ROI, it’s no wonder businesses are increasingly turning to SMS to communicate with customers. If you’re planning on using SMS, you might be wondering which SMS…
April 5, 2023
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