SMS
Eliminating no shows: How SMS appointment reminders can keep you on schedule
Say goodbye to missed appointments and hello to a more efficient, punctual routine.
Search results for "using sms for customer services"
Expert advice and ideas on how your business can implement mobile marketing and make the most of business SMS.
SMS Marketing
Is SMS marketing still effective in 2023?
There is no doubt about it, SMS marketing is here for the long term. It will always be popular with marketers and customers because it can be personalised, segmented by demographics, and affordable. It's also being transmitted via the nation's favourite method of communication.
June 8, 2023
SMS Marketing
Transactional SMS: when is SMS not SMS marketing?
What is a transactional SMS message? A transactional SMS message is a non-marketing SMS that is sent from a company to a customer to facilitate a business transaction. The purpose is to streamline the service a customer receives from the organisation…
May 10, 2023
SMS Marketing
Spoil Dad rotten: Top SMS Marketing Campaigns for Father’s Day
We’re looking at SMS marketing for Father’s Day because it’s a big deal in the UK. Last year £986 million was spent on Father’s Day gifts! This figure has risen from £743 million in 2017. Looking at the rate of growth,…
April 27, 2023
SMS
How to choose an SMS services provider
From its impressive reach and open rate to its cost effectiveness and potential for improved ROI, it’s no wonder businesses are increasingly turning to SMS to communicate with customers. If you’re planning on using SMS, you might be wondering which SMS…
April 5, 2023
SMS Marketing
How to choose an SMS keyword for your campaign
An SMS keyword is a unique word or phrase that customers can use to communicate with your business via an SMS number. Used alongside an SMS shortcode, it will help your customers easily identify and remember your brand. With keywords, businesses…
March 28, 2023
SME
How to increase customer engagement using SMS in 2023
Regardless of industry, the type of product/service you sell and the type of customers you target, your customer engagement strategy matters. Engaged customers are not only happier, but they’re often more loyal to your business. But getting customers to engage with…
March 20, 2023
SMS Marketing
Reducing cart abandonment in 2023 with SMS
It’s nearly impossible to eliminate cart abandonment. You might have the most user-friendly website, seamless checkout process, competitive prices and innovative products. Yet, there will always be some customers that abandon their carts before completing the transaction. However, you can reduce…
March 3, 2023
SMS Marketing
Love bomb your customers this Valentine’s Day with the best SMS marketing templates
Internet Retailing reported that in 2022, 1.37 billion was spent on Valentine’s day gifts in the UK – an average of £22 per person. This is another notable date you can’t afford to ignore. If you want a piece of the…
January 30, 2023
SMS Marketing
Sms marketing for gyms: new year new subscribers
Why is an SMS messaging strategy a must? SMS marketing campaigns are quite different from other marketing methods. The most important thing to know is that SMS marketing has a 98% open rate which puts it way above other more traditional…
January 5, 2023
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