An SMS Marketing Platform That Works For You
We have more than 35,000 happy customers. That says one thing…. TextAnywhere works.
Join them and find out how our SMS marketing platform can:
- Increase customer engagement
- Enhance customer relationships
- Boost conversion rates
- Streamline communication
- Build trust
TextAnywhere is the UK’s leading SMS marketing provider, with an 97% open rate
SMS marketing is the most effective way to reach customers and drive engagement. In fact, we found that 48% of customers prefer to be contacted by text. Compare that to the 8% who said they preferred email. The numbers speak for themselves!
- The average open rate for SMS is 90 seconds.
- SMS holds an open rate 3x higher than email
Adopt SMS Marketing and take your business to the next level
SMS marketing adds value to every business, from large national organisations and retailers to small local startups and sports groups. Reap the rewards of TextAnywhere’s unbeatable open rates, unleash the potential of your business and show your users that you value quality and service above all else.
How SMS marketing will grow your business…
Many e-commerce businesses attribute 20% of their total online revenue to text message marketing – see what it can do for yours
Offers & Promotions
Grab customers’ attention and shout about exclusive offers, promotions and discounts.
Drive Web Traffic
Encourage more traffic to your website and increase conversions.
Announce Important Events
Keep your customers up to date with real-time alerts, using bulk sms, so they don’t miss out on events that could boost sales and sign ups.
Frequently asked questions
What is SMS marketing?
SMS marketing is when businesses use text messages to connect with their customers about news, offers, promotions, and more. High open rates of 98% and a less saturated inbox make it a preferred choice for short and effective comms that drive traffic to your website or even an email with updates or educational content.
What is an example of SMS marketing?
You could send a message to your customers on their birthday offering them a free gift or an exclusive discount.
Example:
Happy birthday [NAME]. Enjoy [%] off site wide on your special day by using the code [CODE] at the checkout. Valid until [DATE].
Check out our message template library for more inspiration on how to connect with your audience through SMS marketing.
How can businesses use SMS marketing?
With handy tools such as automation and bulk sends, businesses can use SMS as a way to boost customer loyalty through extra promotional content, and by collecting feedback through SMS surveys, or providing regular order updates.
If you’d like to learn more about using SMS strategically to make customers fall in love with your brand, check out our blog exploring top discount strategies via SMS.
What are the best practices for SMS marketing?
At the end of the day, it’s all about writing texts that people actually want to read. Here are some of our top tips on how to do that:
- Keep messages short and sweet
One text message equals 160 characters. You can go over this (it’ll cost you extra in credits if you do), but you shouldn’t need to. Figure out what you want to say and say it as simply as possible.
- Make texts personal
Adding a personalisation token can turn a message that you’re sending in bulk to a group of customers into a message that looks like it’s been written specifically for one specific customer.
Did you know that 71% of consumers expect companies to deliver personalised interactions and 76% get frustrated it doesn’t happen.
What are the legal requirements for SMS marketing?
SMS marketing is popular with many businesses in the UK. But there are certain rules you need to follow:
- You must get permission from a customer before you send them an SMS message.
- Somewhere in your opt-in process, you need to include links to your Privacy Policy and Terms of Service.
- You must make it easy for customers to opt-out at any time and promptly process requests.
- You must share your identity in all text messages so customers know it’s you
- You have to respect business hours and can’t send messages after 8:00 pm or before 9:00 am
How do I get started with SMS marketing?
Businesses have long relied on email as their bread and butter for customer communications, but in today’s world where we’re always two seconds away from checking our phones – email marketing alone is simply not enough.
You could add an SMS follow-up approach to drive more traffic to your email campaigns or specific website pages. Combining the best of these two channels is an effective way to enhance your customers’ journey and obtain more insight into how your campaigns are performing.
Ready To Start Your Trial
The sign up process can be completed in seconds, there are no ties or contracts required, just three simple steps
How are other businesses using SMS Marketing?
- Time-sensitive promotions are sent to entire customer lists, individuals, or groups.
- Sending Bulk SMS campaigns for speedy alerts
- Personalised and timely messages are delivered to customers to upsell possible opportunities.
- The use of shortcodes for competitions and to keep customers engaged.
- Lower the volume no-shows for appointments by activating automated reminders.
- 50% of consumers prefer SMS messaging to traditional channels, meeting them here may improve customer service
Create engaging customer-centric communications with personalised SMS Marketing
SMS Marketing with TextAnywhere will aid the opportunity to dive attributable revenue to your customers, and here’s how:
- Target the right audience
- Integrate seamlessly
- 96% of customers identified SMS drives increased revenue
- Be confident in our encrypted security and compliance