How to achieve the best ROI for you and your customers using SMS

17 September 2015

SMS is now becoming one of the most powerful ways to reach a target audience. Therefore this form of communication can prove advantageous not only to your business, but it can significantly benefit your customers as well. Because SMS is direct, swift and cost effective more businesses are sending text messages than ever before. 

How you & your customers can benefit from SMS Marketing & Alerts:

Instant access to important Text alerts and SMS reminders: your customers (and theirs) will be grateful for the free updates and reminders via text message services.  


Quick and simple routes of contact: Text messages can alleviate the tedious situations like being kept holding on the telephone, or searching never-ending webpages looking for emails or postal addresses. By setting up a simple SMS short code this will enable your customers to gain answers to questions plus the contact details they need as soon as they request it. 

Easy access to product discounts: we all love a discount on a product or service that we enjoy using, however paper offers carry many disadvantages – the voucher can get lost or damaged. So this way your customers will be happy to receive discounts via Text.  Simply by producing the text showing the discount at the till makes this easy for any consumer. 

Receiving information moments after it is requested: the more efficient a company runs the better. By making it difficult for your customers to acquire the information they need can end up causing you to miss out on purchases. Important information such as opening times, service updates and product details can be requested by your customers via SMS and the desired information delivered straight to their handset in a matter of seconds.

Never miss out: now your customers won’t ever have to run the risk of missing out on vital information about your business ever again. So long as they subscribe to your SMS updates they can be assured to always be at the forefront of important company announcements in the future. 

So how SMS can be beneficial in business? A few examples:

Hospitals, doctors and dental surgeries: SMS can be used to remind patients of their upcoming appointments, relay health updates or confirm carer schedules for example. 

Hotels: room booking confirmations, logistics including check in/out times and of course updates on entertainment facilities and special events.

Restaurants: send SMS for special promotional meal deals & voucher codes.

Salon and Hairdressers: ensure future appointments are confirmed via SMS or special voucher deals, promotions and discounted beauty & haircare products.

Training organisations: confirm course itineraries, times and logistics by SMS, which would (hopefully) reduce the number of no-shows.

Schools, colleges, universities: alert parents where appropriate regarding absence, coursework notification or confirming parents evening. (See Educational Blog


You can trial our online service or our SMS Gateway with no strings attached.  We also provide 20 Free text credits to get you started! Just click the button below to complete the registration page. 

If you need to find out more about Text Messaging Services please get in touch with one of our friendly experts on 0845 122 1302 or via email at: [email protected]

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